Your Privacy is Our Concern
General Information about Data Processing
1. Scope of processing personal data
We only collect and use our users' personal data insofar as this is necessary to provide a functional website as well as our content and services. Our users' personal data is only collected and used with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of data is permitted by law.
2. Legal basis for processing personal data
Insofar as we obtain consent from the data subject for the processing of personal data, Art. 6 Para. 1 (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for processing personal data. Art. 6 Para. 1 (b) of GDPR serves as the legal basis for processing personal data required for the fulfillment of a contract where the data subject is a contractual party. This also applies to processing operations that are required to carry out pre-contractual measures. Art. 6 Para. 1 (c) of GDPR serves as the legal basis insofar as processing personal data is required for the fulfillment of a legal obligation to which our company is subject. Art. 6 Para 1 (d) of GDPR serves as the legal basis in the event that the vital interests of the data subject or another natural person require the processing of personal data. Art. 6 Para. 1 (f) of GDPR serves as the legal basis for processing if processing is required to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights, and freedoms of the data subject do not outweigh the first-mentioned interest.
3. Deletion of data and duration of storage
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Data may be stored beyond this period if this has been foreseen by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of data for the conclusion or fulfillment of a contract.
Automatically Collected Non-Personal Data
For organizational and technical purposes, the following data is saved during use of our website:
- Information about the browser type and version used
- The user's operating system
- The user's Internet service provider
- The user's IP address
- Date and time of access
- Websites from which the user's system accesses our website
- Websites accessed by the user's system via our website
We evaluate this technical data anonymously and solely for statistical purposes so that we can constantly optimize our website and make it even more attractive for you. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. The user's IP address remains stored for this purpose for the duration of the session. Furthermore, we use this data to detect cases of misuse and to document and prevent these attempts.
The following data is stored and transmitted in the cookies:
- Items in a shopping cart: the user's data is saved in the user session until the order is completed.
- Entered search terms
- Frequency of page views
- Use of website functions
The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the user. The data is not stored together with other personal user data.
We need cookies for the following applications:
- Remembering search terms
The user data collected by technically necessary cookies is not used to create user profiles. The use of analysis cookies (browser, Java script capability, screen resolution, end device used, bandwidth, location) is for the purpose of improving the quality of our website and its contents. The analysis cookies tell us how the website is used and this allows us to continuously optimize our offer.
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation, and unauthorized access. All of our employees and all of the third parties involved in processing data are obliged to comply with the German Federal Data Protection Act and treat personal data confidentially. When personal data is collected and processed, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised according to technological developments. We also use a secure data connection (https) to transmit data in the shop area of our website.
There are several contact forms on our website that can be used for electronic contact. If a user uses this option, the data entered in the input mask will be transmitted to us and stored. This data includes:
- Your message
The following data is also stored at the time the message is sent:
- Data and time of sending
The legal basis for processing data is Art. 6 Para. 1 (a) of GDPR if the user has given his/her consent. The legal basis for processing data transmitted in the course of sending an email is Art. 6 Para. 1 (f) of GDPR. If the aim of email contact is the conclusion of a contract, then an additional legal basis for processing is Art. 6 Para. 1 (b) of GDPR.
Personal data from the input mask is only processed for the purpose of handling the contact request. In the event of a contact request by email, this also constitutes the necessary legitimate interest in the processing of data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
The user can revoke his/her consent to the processing of personal data at any time. If the user contacts us by email, he/she can object to the storage of his/her personal data at any time. In such cases, the conversation cannot be continued. The user can revoke his/her consent at any time by email, telephone, fax, or letter. All personal data stored in the course of establishing contact is deleted in this case.
Confirmation of Contact/Customer Information
As a result of establishing contact with us through a contact form on the Internet, by email, or in personal form (visit, call, visit to a trade fair), during which your transmitted personal data is stored, we will send you a confirmation of the contact in the form of customer information. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
The user can revoke his/her consent to the processing of personal data at any time. If the user contacts us by email, he/she can object to the storage of his/her personal data at any time. In such cases, the conversation cannot be continued. The user can revoke his/her consent at any time by email, telephone, fax, or letter. All personal data stored in the course of establishing contact will be deleted in this case.
Webinars provide the opportunity for communication between us and a group of people who register online for a digital conference for the purpose of procuring information. When you register for a webinar, the following data is required to support the process:
- First and last name,
- Email address,
We send your email, last name, and first name to Citrix in the scope of the holding the webinar specific to the order. Aggregated statistical data is transmitted to JUMO GmbH & Co. KG once the webinar is finished. If you asked a question during the webinar, we will also receive information relating to the question you asked, such as first name, last name, email address in order to process your request after the webinar. We ourselves are responsible for the data stored at and by JUMO GmbH & Co. KG within the scope of this process.
When you register to take part, you will receive further information and reminders about the event before and after the event by email.
You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us.
The following data is also collected during the registration process:
- IP address of the accessing computer
- Date and time of the registration
- Topics on which you will receive newsletters
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address and the data collected within the scope of the double opt-in (IP address, date and time of registration) are therefore stored for as long as the subscription to the newsletter is active. Other personal data collected in the course of the registration process will generally be deleted after a period of seven days.
The subscription to the newsletter can be canceled by the respective user at any time. There is a corresponding link in each newsletter.
This also allows you to revoke your consent to the storage of personal data collected during the registration process.
Use of Facebook Plugins
As part of our Internet presence we use social plugins from the facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by one of the Facebook logos (white "f" on a blue tile, "Like" button, or a "thumbs up" symbol) or labeled with the phrase "Facebook social plugin". The list and appearance of the Facebook social plugins can be viewed here: http://developers.facebook.com/docs/plugins. If you visit a website containing one of these plugins, your browser normally opens a direct connection to the Facebook servers and transmits data to Facebook to be saved on servers there. This happens without your consent and does not require a button click. The content of the plugin is transmitted directly to your browser from Facebook and, from there, it is integrated into the website. For this reason, we have no influence on the extent to which Facebook collects the data with this plugin; as a result, we want to inform you about our level of knowledge:
If you have a Facebook account and do not want Facebook to collect data about you through our website and link this data to your saved Facebook account data, you must log out of Facebook before visiting our website.
Use of Twitter
Use of Instagram
Use of LinkedIn
Use of Xing
Use of Youtube
Web Tracking - etracker
JUMO GmbH & Co. KG uses "etracker" software to determine visitor statistics. IP addresses are only saved in abbreviated form. Our website uses the etracker analysis service. The provider is etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. User profiles can be created under a pseudonym using this data. Cookies can be used for this. Cookies are small text files that are saved locally in the cache of your Internet browser. The cookies make it possible to identify your browser again. Data collected with etracker technologies is not used to identify the visitor of our website personally; the data is not combined with personal data relating to the owner of the pseudonym without the express consent of the individual concerned. You can revoke permission to collect and save data at any time with future effect. To prevent your visitor data from being collected and stored in the future, you can obtain an opt-out cookie from etracker via the following link. This will ensure that no visitor data from your browser is collected and stored by etracker in future:
Order data processing
We have concluded a contract with etracker for order data processing and fully implement the stringent requirements of the German data protection authorities for the use of Google Analytics.
Cookies from third parties on our website: We allow third parties to place cookies through our website. This concerns the use of "etracker" in particular.
All data is saved on servers in Germany managed by JUMO GmbH & Co. KG and is subject to the German Federal Data Protection Act.
Web Tracking - Google Analytics
Objecting to data collection
Order data processing
We have concluded a contract with Google for order data processing and fully implement the stringent requirements of the German data protection authorities for the use of Google Analytics.
General Note about External Links
Where applicable for informational purposes, you will find external links to third party Internet sites on our website such as videos from
YouTube, map materials from Google Maps, RSS feeds, or images from other websites. We have no control over the content or presentation
informed of the privacy policies provided by the respective provider. JUMO GmbH & Co. KG cannot be held responsible for measures taken
by these websites or for their content.
Rights of the Data Subject
If your personal data is processed, you are affected within the meaning of the GDPR and you have the following rights vis-àvis
the person responsible:
1. Right to Information
You can ask the responsible person to confirm whether your personal data is processed by us.
If such processing has taken place, you can request the following information from the responsible person:
(1) The purposes for which the personal data is processed.
(2) The categories of personal data processed.
(3) The recipients or categories of recipients to whom the personal data about you has been or will be disclosed.
(4) The planned duration of the storage of your personal data or, if specific information about this cannot be provided,
criteria for determining the storage period.
(5) The existence of a right of rectification or deletion of your personal data, of a right to the restriction of processing
by the data controller, or of a right to objection to such processing.
(6) The existence of a right of appeal to a supervisory authority.
(7) All available information about the origin of the data if the personal data is not collected from the data subject.
(8) The existence of automated decision-making, including profiling in accordance with Art. 22 Para. 1 and 4 of GDPR
and – at least in these cases – meaningful information about the logic involved and the scope and intended effects
of such processing for the data subject.
You have the right to request information as to whether your personal data is transferred to a third country or to an
international organization. In this context, you may request to be informed about the appropriate guarantees in accordance
with Art. 46 of GDPR in connection with the transmission.
2. Right to Rectification
You have a right to rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you
is incorrect or incomplete. The data controller must make the correction without delay.
3. Right to Limitation of Processing
You may request that the processing of personal data concerning you be restricted under the following circumstances:
(1) If you dispute the accuracy of your personal data for a period of time that enables the data controller to verify the
accuracy of the personal data.
(2) The processing is unlawful and you refuse the deletion of the personal data and instead request that the use of the
personal data be restricted.
(3) The data controller no longer needs the personal data for the purposes of processing, but you do need it to assert,
exercise, or defend legal claims.
(4) If you have filed an objection to the processing in accordance with Art. 21 Para. 1 of GDPR and it has not yet been
determined whether the legitimate reasons of the data controller outweigh your reasons.
If the processing of your personal data has been restricted, such data may only be processed – apart from being stored – with
your consent or for the purpose of asserting, exercising, or defending rights or protecting the rights of another natural or
legal person or on grounds of an important public interest of the European Union or a member state. If the processing
restriction has been restricted according to the above conditions, you will be informed by the data controller before the
restriction is lifted.
4. Right to Deletion
You may request the data controller to delete your personal data without delay and he/she is obliged to delete this data
without delay if one of the following reasons applies:
(1) Your personal data is no longer required for the purposes for which it was collected or otherwise processed.
(2) You revoke your consent, on which the processing was based in accordance with Art. 6 Para. 1 (a) or Art. 9 Para. 2
(a) of GDPR, and there is no other legal basis for the processing.
(3) You file an objection against the processing in accordance with Art. 21 Para. 1 of GDPR and there are no overriding
legitimate reasons for the processing, or you file an objection against the processing in accordance with Art. 21
Para. 2 of GDPR.
(4) Your personal data has been processed unlawfully.
(5) The deletion of your personal data is required to fulfill a legal obligation under European Union law or the law of
the member states to which the data controller is subject.
(6) Your personal data has been collected in relation to information society services offered in accordance with Art. 8
Para. 1 of GDPR.
Information to Third Parties
If the data controller has made your personal data public and is obliged to delete it in accordance with Art. 17 Para. 1 of
GDPR, he/she shall take appropriate measures, including technical measures, taking into account the available technology
and the implementation costs, to inform those who process the personal data that you as the data subject have requested
the deletion of all links to this personal data or of copies or replications of this personal data.
The right to deletion does not exist insofar as the processing is necessary, for example:
(1) To exercise freedom of expression and information.
(2) To fulfill a legal obligation required for processing under the law of the European Union or of member states to
which the data controller is subject or to carry out a task in the public interest or in the exercise of official authority
conferred on the data controller.
(3) For reasons of public interest in the area of public health in accordance with Art. 9 Para. 2 (h) and (i) and Art. 9 Para.
3 of GDPR.
(4) For archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes in
accordance with Art. 89 Para. 1 of GDPR, insofar as the law referred to under section a) is likely to render impossible
or seriously impair the attainment of the objectives of such processing.
(5) To assert, exercise, or defend legal claims.
5. Right to be Informed
If you have exercised your right to have the data controller correct, delete, or restrict data processing, he/she is obliged to
inform all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction
on processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed by the
data controller about such recipients.
6. Right to Data Transferability
You have the right to receive such personal data as relates to you that you provided to the data controller in a structured,
common, and machine-readable format. In addition, you have the right to pass this data on to another data controller without
obstruction by the data controller to whom the personal data was made available, provided that:
(1) Processing is based on consent in accordance with Art. 6 Para. 1 (a) of GDPR or Art. 9 Para. 2 (a) of GDPR or on a
contract in accordance with Art. 6 Para. 1 (b) of GDPR.
(2) Processing is carried out using automated methods.
In exercising this right, you also have the right to request that your personal data be transferred directly from one data
controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not
be affected by this. The right to data transferability shall not apply to the processing of personal data required for the
performance of a task in the public interest or in the exercise of an official authorization conferred on the data controller.
7. Right of Objection
You have the right to file an objection at any time, for reasons arising from your particular situation, to the processing of your
personal data in accordance with Art 6. Para. 1 (e) or (f) of GDPR; this also applies to profiling based on these provisions. The
data controller shall no longer processes your personal data unless he/she can prove compelling and legitimate grounds for
processing, which outweigh your interests, rights, and freedoms or the processing serves to assert, exercise, or defend legal
claims. If your personal data is processed for direct marketing purposes, you have the right to file an objection at any time to
the processing of your personal data for the purpose of such marketing; this also applies to profiling, insofar as it is associated
with such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be
processed for these purposes. You have the option to exercise your right of objection in connection with the use of
information society services by means of automated processes using technical specifications, notwithstanding Directive
8. Right to Revoke the Data Protection Declaration of Consent
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not
affect the legality of processing carried out on the basis of the consent until revocation.
9. Automated Decision-Making in Individual Cases Including Profiling
You have the right not to be subject to a decision based exclusively on automated processing – including profiling – that has
legal effects against you or significantly impairs you in a similar manner. This is not the case if the decision
(1) is necessary for the conclusion or performance of a contract between you and the data controller.
(2) is admissible under European Union legislation or that of the member states to which the data controller is subject
and where such legislation contains appropriate measures to safeguard your rights and freedoms and your
(3) is made with your express consent.
However, these decisions may not be based on special categories of personal data in accordance with Art. 9 Para. 1 of GDPR,
unless Art. 9 Para. 2 (a) or (g) applies and appropriate measures have been taken to protect your rights and freedoms and
your legitimate interests. In the cases referred to in (1) and (3), the data controller shall take reasonable measures to
safeguard your rights, freedoms, and legitimate interests, including at least the right to obtain the intervention of a person
by the data controller, to state his/her own position, and to challenge the decision.
10. Right of Appeal to a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in
particular in the member state where you reside, your place of work, or the location of the suspected infringement, if you
believe that the processing of your personal data is contrary to the GDPR.
Changes to Data Protection Regulations
We reserve the right to change our security and data protection regulations to the extent necessary due to technical development. We will
also adjust our notes with regard to privacy protection accordingly in these cases. Please always note the current version of our privacy
The data controller for the General Data Protection Regulation and other national data protection laws of the member states as well as other
data protection regulations is:
JUMO GmbH & Co. KG
36039 Fulda, Germany
Phone: +49 661 6003-0
Fax: +49 661 6003-500
Data Protection Officer
If you have additional questions about our notes with regard to privacy protection and processing of your personal data, you can contact
our Data Protection Officer directly:
Mr. Harald Gienger
36039 Fulda, Germany
Phone: +49 661 6003 271